world Trade Center Seattle

Experience Survey

To ensure both quality and memorable visits, we ask that you let us know how we measured up to your experience by taking a moment to complete this short questionnaire.

As our client, you are uniquely qualified to provide us with an overall summary of your group's experiences. Please reflect upon the comments and feelings of your attendees as you complete the evaluation.

Privacy is important to us and your personal information and comments will be kept confidential. We look forward to working with you again.

WTCSE Member WTCSE Nonmember

Name: *
Email: *
Organization: *
Name of Event: *
Event Date: (mm/dd/yyyy) *
Sales Manager: *
Event Planner: *


Overall Quality Rating	Exceptional	Above Average	Average	Below Expectations	N/A
Overall, how satisfied were you with your experience?
Please provide any comments:

Sales Department	Exceptional	Above Average	Average	Below Expectations	N/A
Promptness of supplying information
Coordination by Sales Manager prior to booking
Transition between Sales Manager to Planning Manager
Please provide any comments:

Event Planning	Exceptional	Above Average	Average	Below Expectations	N/A
Coordination by Planner prior to event
Onsite coordination provided by Planner
Please provide any comments:

Guest Services	Exceptional	Above Average	Average	Below Expectations	N/A
Assistance by Business Service Center staff
Please provide any comments:

Private Banquet Functions	Exceptional	Above Average	Average	Below Expectations	N/A
Size and layout of rooms
Cleanliness of rooms
Lighting and acoustics
Helpfulness and friendliness of setup staff
Please provide any comments:

Audiovisual	Exceptional	Above Average	Average	Below Expectations	N/A
Audiovisual equipment and technology
Audiovisual staff support
Please provide any comments:

Food and Beverage	Exceptional	Above Average	Average	Below Expectations	N/A
Quality of food and beverages
Presentation of food
Variety of selection on buffets
Promptness of service
Friendliness of service staff
Timeline of function
Please provide any comments:

Dining Room	Exceptional	Above Average	Average	Below Expectations	N/A
Quality of food and beverages
Room layout
Cleanliness of dining room
Friendliness of staff
Please provide any comments:

General Questions
Staff members who were especially helpful:

How can we exceed your expectations in the future?

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Thank you very much, we appreciate your time.

Columbia